What to Expect at Your First Ultrasound in Ajax
New to ultrasound? Learn what happens from check-in to the end of your scan in Ajax, what the exam feels like, and how to make your first visit feel easy.
· 9 min read

Your doctor has handed you a requisition, said something like “let’s get an ultrasound to take a look,” and moved on to the next topic. A few hours later you are at home wondering what that actually involves. Will it hurt? How long does it take? Do you need to undress? Can someone come with you?
These are some of the most common questions people ask before a first ultrasound, and they are completely reasonable. Ultrasound is one of the most routine imaging tests in medicine, but routine for a clinic is not the same as familiar for you. This guide walks through a typical first visit from start to finish so that, when you arrive for your appointment in Ajax, very little about the experience will come as a surprise.
Preparation (fasting or drinking water beforehand) is a separate topic with its own rules for each type of scan, so we only touch on it briefly here. The focus of this article is the visit itself.
A quick picture of how ultrasound works
Ultrasound uses sound waves that are pitched far too high for the human ear to hear. A small hand-held device called a transducer sends these sound waves into the body and listens for the echoes that bounce back from organs, vessels and other tissues. A computer turns those echoes into a moving, real-time image on a screen.
A few things follow from that simple idea, and they explain much of what you will experience:
- There is no radiation. Ultrasound does not use X-rays, which is one reason it is used so widely, including during pregnancy.
- The transducer has to touch your skin. Sound waves do not travel well through air, so the device is placed directly on the area being examined.
- Gel is needed. A clear, water-based gel fills the tiny gaps between the transducer and your skin so the sound can pass through cleanly.
- The image is live. The person scanning you is watching your organs in real time and adjusting the angle as they go, which is why you may be asked to move or hold still at certain moments.
Before you leave home
Most of the work for a smooth first visit happens before you get in the car. A short checklist:
- Read your preparation instructions. Depending on the area being examined, you may need an empty stomach or a full bladder. Our patient preparation guide lists the instructions for each type of ultrasound, and you can call the clinic if anything is unclear.
- Bring your health card and the requisition from your doctor or other health-care provider.
- Dress for convenience. Loose, comfortable, two-piece clothing makes it easier to expose only the area being scanned. Leave unnecessary jewellery at home.
- Plan your route. Rossland Diagnostic Clinic is at Unit 102, 300 Rossland Road East in Ajax, with free parking and ground-floor access, so there are no stairs or elevators to manage.
- Give yourself a few extra minutes. Arriving rushed is never pleasant, and if you need a full bladder, unexpected delays on the road can make the wait feel longer.
Arriving and checking in
When you arrive, you will check in at reception. Staff will confirm your identity, look at your health card and requisition, and make sure the exam you are booked for matches what your health-care provider ordered. This is also a good moment to mention anything that might affect the scan, such as recent surgery on the area being examined, a mobility concern, or the fact that you did not manage to follow the preparation instructions exactly.
That last point matters. If you ate when you were supposed to fast, or could not drink all of your water, say so at the front desk rather than hoping it will not matter. The team would much rather know in advance and help you decide on the best next step.
After check-in you will usually have a short wait before you are called into the exam room.
Inside the exam room
Ultrasound rooms tend to be quiet and dimly lit. The lower lighting is not for atmosphere; it simply makes the screen easier to read. You will see an exam bed, the ultrasound machine with its screen and keyboard, and the transducer resting in a holder.
Who you will meet
Your scan is performed by a sonographer, a health professional specially trained in ultrasound imaging. They will introduce themselves, confirm your name and the exam being done, and explain what they need you to do. If you have questions at any point, this is the person to ask.
Getting ready on the bed
You will be asked to expose the area being examined. For many scans you can stay mostly dressed and simply lift or lower clothing; for others, you may be offered a gown. The sonographer will usually tuck paper or a towel along the edge of your clothing to help keep the gel off it.
Most scans start with you lying on your back. Depending on the exam, you may be asked to roll onto one side, raise an arm above your head, or bend a knee partway through.
What the scan actually feels like
This is often the part people worry about most, so it is worth being specific.
- The gel is cool and slightly slippery. Some clinics warm it; even so, the first touch can be a small surprise.
- The transducer glides over your skin with light to moderate pressure. For most people it feels like a firm, smooth object being moved around.
- Pressure can increase at times when the sonographer needs a clearer view of something deeper. If an area is already tender, this may be uncomfortable. Tell the sonographer if anything hurts; they can often adjust.
- Breathing instructions are common. You may hear “take a deep breath in and hold it” several times. A deep breath moves certain organs into a better viewing position.
- Silence is normal. The sonographer is concentrating, taking measurements and saving images. A quiet stretch does not mean anything is wrong.
You may also hear soft whooshing sounds during some exams. That is the machine translating blood flow into audio, and it is a routine part of looking at vessels.
How long it takes
The length of an ultrasound depends on what is being examined and how easily the structures can be seen on the day. A single, focused area may be relatively quick, while a scan covering several organs takes longer. If your appointment runs a little longer than you expected, that is usually because the sonographer is making sure they have every image the radiologist will need.
Why the sonographer may not discuss what they see
Many first-time patients ask the sonographer, “Does everything look okay?” It is a natural question, and the answer is usually some version of “Your doctor will go over the results with you.”
That is not evasiveness. The sonographer’s job is to capture a complete, high-quality set of images. Those images are then interpreted by a physician who specializes in medical imaging, and a written report is prepared for the health-care provider who requested the scan. Your own provider knows your history, symptoms and other test results, which puts them in the best position to explain what the findings mean for you.
If you are anxious about the results, it is fine to ask your provider’s office how and when they normally share imaging reports. Different practices handle this in different ways.
Bringing someone with you
It is very common to want a partner, friend or family member nearby, especially for a first scan. Whether a companion can come into the exam room depends on the type of ultrasound and the situation, so it is best to ask when you book. Some exams require more privacy or space, and children may need supervision in the waiting area. If having support would help you feel calmer, let the clinic know ahead of time so they can tell you what is possible. Many families in Ajax plan a scan around a partner’s work schedule or a grandparent’s availability, and a quick call before booking makes that much easier.
For pregnancy keepsake sessions, the arrangements are different. Our 3D/4D ultrasound service welcomes family and friends, and that is a separate experience from a medical scan ordered by your doctor.
Small things that make a first ultrasound easier
A few practical tips from the patient’s side of the bed:
- Speak up early. If you have trouble lying flat, feel claustrophobic in dim rooms, or are nervous about being touched, tell the sonographer at the start.
- Ask for a pause. If you need to stop for a moment, especially with a full bladder, it is okay to say so.
- Wipe off the gel well. You will be given tissues or towels at the end. The gel is water-based and comes off easily, but it is worth a thorough wipe before you get dressed.
- Do not judge the scan by its length. Short scans and longer scans are both normal.
- Ask about next steps before you leave. Reception can tell you what happens with your images and whether anything else is needed from you.
Frequently asked questions
Is ultrasound safe?
Diagnostic ultrasound has been used for decades and does not involve ionizing radiation. It is considered a very safe imaging method when performed for a medical reason by trained professionals.
Will I need to undress completely?
Usually not. Most of the time you only need to expose the area being scanned. If a gown is needed, you will be given privacy to change.
Can I drive myself home?
Yes, for a standard ultrasound. There is no sedation, so you can return to your normal day, including driving, right after the scan.
What if I did not prepare properly?
Tell reception when you check in. Depending on the exam, the scan may still be possible, or it may be better to rebook so the images are clear. It is far better to raise it than to have an exam that cannot answer your doctor’s question.
Do you see patients from outside Ajax?
Yes. We regularly welcome people from Pickering, Whitby, Oshawa and other nearby communities. You can see the full list on our areas we serve page.
When you are ready to book
A first ultrasound is usually far simpler than people imagine: some gel, a smooth device moving over your skin, a few breathing instructions and a quiet room. Knowing what to expect takes most of the uncertainty out of it.
To learn more about the types of scans we offer, visit our ultrasound services page. When you have your requisition, you can request an appointment online or call us at 905-426-3111. We are open Monday to Friday from 9:00am to 5:00pm and Saturday from 8:00am to 3:30pm, and we are happy to answer any questions before your visit.
